FAQ: Rules and Regulations
FAQ (Frequently Asked Questions) >Rules and Regulations
Code of Conduct
Code of Conduct
Code of Conduct

Rules and Regulations 2009-2023 ClusterDX update November 2023

1:1A Important for members, new members visitors: Inform yourself about the Law and regulations for 11 meter band. ClusterDX takes no Code of Conduct Rules and Regulations

1:1B Important for members, new members visitors: Inform yourself about the Law and regulations for 11 meter band. ClusterDX takes no responsibilities in which way members using their RTX, transceivers or other radio equipment. Golden rule: inform yourself about the Law and regulations we take no responsibility for the information on the ClusterDX, DX club groups websites, or web links, message board, activations, contest, managers, spots contest prizes (by sponsoring) etc etc

1:1C In ClusterDX we use written-English only. All other texts can and will be deleted by ClusterDX staff. We ask you to use written-English only.

1:2 Membership at ClusterDX is low profile and free. No contribution Needed! However we like to get sponsoring. It is totally voluntary. What we ask from you in return is that you will be active on ClusterDX and spot your DX contacts.

1:3 The use of other call signs is permitted with some rules and regulations. If you planning to use another call sign of a other DX Group, the rule is that you have to inform us about this call-sign change. If you change your call make a back-up of your spots. A new call can be affected on your spots. (So contact HQ Admin first what to do) support@clusterdx.nl
Callsigns with the letter P (Portable) M (mobile) MA (Maritime) QRP (Low power transmit) is allowed to use on the clusterdx call change or in the spotter by QRZ or Submitter.

1:3A ONLY ONE ACCOUNT IS ALLOWD PLEASE CONTACT HQ CO IF YOU NEED A EXTRA ACCOUNT. If you do not inform us about the extra account we can change or we are allowed to delete your callsign, account, administration, webpage spots ore any data containing your stay here on clusterdx etc etc. without any notice!
Ones you made an account and add your call sign you cannot change it every time in another call sign. See rules and regulations extra account (or sign-up premium). Moderators and HQ can help you for a temporally call change. We assume you are dedicated at your club call or your own choisen call sign one. Moderators of staf do not change your call sign back everyitme. If want e extra call sign on clusterDX you can go for a extra account for 15 euros a year.
Facebook accounts containing ClusterDX, (FB will be informed about these egulations and be ask to delete) etc etc without the permission of the owner of ClusterDX. Even if you are a sponsor you are not allowed! If you do so you will be expelled or we take other actions in the court of law.

1.5 On ClusterDX, only one account per user is free. In some cases, the Administrator may set up a second account or more for the same user, We ask 15€ per call sign (sec call sign wil be no more able on November 19 2023. See update donations.

1:5A Donations is entirely voluntary and gives you no additional benefits within the ClusterDX or any refund. You can be a free member (regular user) 'Bronz ‘Silver or Gold is only for 1 callsign and Valid for 1 call sign when you did the donation for. If you change call sign or go to other club group or whatever we do not make again a gold Emblem and certificate and swiths the technical connection Silver Gold. Please note that we do not change call sign every time. If you would like to change your call sign you can upgrade to a new level like a premium

1:5B Donation - Premium levels

From November 19 2023 18:00 (local Amsterdam time), we rise and upgrade the ClusterDX levels.

Regular user Level ClusterDX user level Regular (is free and will be basic, ClusterDX can downgrading the users feutures)
Auto log system levels free 15 minutes.

Bronze donations (€10,00 per year) incl Certificate and Avatar logo for your profile Auto log system levels out Bronze 1 hour

Silver donations (€20,00 per year) incl Certificate and Avatar logo for your profile, Auto log system levels out Silver 2 hours

Gold Donations (€30,00 per year) include a Certificate and Avatar logo for your profile and you will get a personal Nickpage. This page you can manage yourself.
Auto log system levels out Gold 4 hours.

Platinum Premium (€109,00 per year) includes a Certificate and Avatar logo for your profile and you will get a personal Nickpage. This page you can manage yourself.
No Auto log via the system. You will receive a digital desktop certificate with your call sign, a web based e-mail account (e-mail address) (example yourcall@clusterdx.com) You can download your DXCC certificates, Region Africa, Caribbean, Europe, North America, South America, Oceania. You get 1 Platinum Account and can make 2 extra basic accounts with a Bronze Level. If we get enough Premiumwe will also invest in ISO app and other upgrades.

UPGRADE Gold to Platinum:
If you have 1 or 2 gold Level donation made from January 1 2023 and till November 19 2023? then you can upgrade to a Platinum account. The upgrade is for this particular time (109,00 euro this year)contact us for a paymentlink: send mail to ->custerdxadm@gmail.co

Some operators would like to give a Level away to a friend,
You can get a digital gift card from 10, 20, 30, 40, 50 euro. (no refund and is valid 1 year after purcher)
Mail us for a Donation - Premium - paymentlink: clusterdxadm@gmail.com

Auto log out system levels
Normal user - 15 min
Bronze user – 1 hour
Silver user - 2 hours
Gold user – 4 hours
Platinum - no auto log-out

Premium, Donations, sponsorship: Levels Bronze, Silver, Gold Platinum Level is entirely voluntary and gives you no additional benefits within the ClusterDX or any refund. You can be a free member (regular user with some basic use of clusterdx) ‘Bronze ‘Silver or ‘Gold is only for 1 callsign account and Valid.
After the voluntary donation we at you a.s.a.p. on the level you donated for (can sometimes take more time. The donation level Bronze, Silver or Gold Certificate and Avatar (Logo) you can download in the edit profile section of your account. The Avatar (Logo) can be uploaded in your profile. Do not forget your call sign!.

1:6 Activations, Contest, club promoting Your are not allowed to promote your business or advertise for yourself or somebody else to make money or to advertise for a other reason etc is not allowed without HQ and CO permission. We do not accept andy advertise, example Telegram, Facerbook club promoting, promoting nodes or other clusterdx. Also club promoting on FB ClusterDX pages Chat of , Shoutbox are not allowed. A opperator is not permitted to promote their group activations contest or group into chat and spotter. The ClusterDX would like to be transparent for DX Groups. We work and share the same hobby. If we hear, see or sense that clubs or individuals lure – recruiting on ClusterDX website, Facebook of Whatsapp, Chats, Shoutboxes etc. We can decide to ban your account or remove it temporarily or forever. If we see, hear or sense that you are advertising on Clusterdx website without the HQ permission we can ask you to money to pay.

1:7 You are not allowed to use ClusterDX as a contest platform and use the ClusterDX as a control sheet for the contest. Also your SES and self promoting or selfspoting of a contest or SES is not permitted. Ask your moderator CO or Admin what you can do. You are not allowed to recruit members for your radio dx group / club on the ClusterDX website facebook or other platforms to find new members you have already broken the rules. You may not spot your own SES or Contest. A Submitter cant can Spot A WKD or SWL of a SES or Contest.
(not your own SES or Contest!) An WKD SWL Comment or maybe if ask by the is WKD QRZ to give a a progressive back by a contest is no problemen. Some stations ask for a Progressive number Back, If you change your call sign in a SES callsign you may log it in your personal logbook. But do not spot it in the spot window.
You may not link or promote Links fotos of club companies on the spotter and chat and schoutbox. Also not on forum, news download and via PM System or whatsoever Clusterdx. etc. your Profile is not a problem for adding the QSL Route but no advertising allowed or on the nickpage. You are also not allowed to use PM (private message) for advertising in any way, also recruiting for 11m club groups and other clusters or 11m platforms is not allowed. The PM (private message) system is owned by ClusterDX and the system is not a mail server system for your benefits to get a goal out of this! Political statements, racism messages are not allowed and also no Sexual content on ClusterDX in any way or another. Also personal fights between user(s) we do not accept. The PM system or site forum, chat shoutbox photos etc etc must be free of bad things! We are also allowed to check PM regarding these matters or if we get info of user you violate these rules and regulations. If it contains something what is by ducht law or international laws we can report your behavior!
Messaging on Facebook or other platforms is a free matter of course, only when it contains no goodmensship and no patronising or to break our good name for you own or in particular your club or cluster or whatever! We will report on Facebook or other platforms about this. Any legal matter can be made by ClusterDX to you. Dont us clusterdx PM or user there mail, facebook links or whatever to lure members, dont us it also not for paper QSL card contribution. this must go via you club management and not via clusterdx.

1:8 If you make a spot you have to do this correct. The Head Manager, ADMIN, Super Admin, Owners HQ Staff Area Manager Moderators Coordinator and owner Admin are allowed to change your spot or delete it. He or she will contact you first. For example you write the call sign not okay with.

1:9 Around 27.555 you are not allowed to write WKD, A SWL is not a problem. on the frequency 27.555 it is an on written rule law but the code of conduct is simple no talking on T5 (27.555) If people search on the calling frequency example 27.555 a 27.553 (for example) will not appear on our ClusterDX.

1:10 We always assume you have heard or spoken with a station if you make the spot in ClusterDX. It is the members who know if the spot is made or not. Unfortunately, sometimes spots are in doubt and are seen as lying or bragging spot. After some profiling it is sometimes a fake spot. We as ClusterDX team are not responsible for the spots but if we get informed about fake spots from your account It can and will be deleted. We always assume a fair situation and integrity and we do not delete this spot automatically. We always assume the contact is made or the station is heard. HQ Coordinator Owner or Admin ClusterDX can ask you to delete the spot if your QRZ station is claiming he or she was not on the air at that date or time. We will inform you about this first.

1.10B We have the spotter of the month and spotter of the year Trophy; this is of course fictional. You can download it. It concerns a fixative thing and is only to congratulate you. We do only give a Digital announcement and the Torphy you do not get for real via the post. We assume a contact is made and that the QSO is made and that the spots are correct, we are not responsible for any spot or whatsoever.

1.11 You are using the chat Shoutbox ClusterDX and also outside the cluster in a normal, friendly and integrity way. Discussions, Fights are not allowed. After 1 mediation and again a violation, we are allowed to delete your callsign, account, administration, webpage spots etc etc. or we expelled you for a time!

1.12 Bid sad to announce about this text but in some way there are always members who fight and point fingers at each other. We are all adults and the ClusterDX and our 11 meter hobby is for fun! And there is no place for Individual members (or between) obsessive or jealous behavior. If we see, hear or sense this kind of behavior… we are allowed to delete your callsign, account, administration, webpage spots etc etc. or we expel you for a time! There is no place for a member like this. So be a sports… Mind! your hobby is your hobby and no annoyance!

1.12A Account(s) that are delete by ClusterDX Admin Staff Moderators or we did delete an account on your request will not contain your data anymore only data that is needed for ClusterDX security or any hassle issues now in the future. Allways make before you request a deleting of your account a backup of your spot logbook. (Upper left side website is this option) We will not backup your spots this is your own responsibility. Spots you made by yourself or you bin spotted bij an other spotter(s) before now or in the future will stay on ClusterDX and cannot request by you or any other spotter to be deleted. The spotting idea is a big part of the basic of ClusterDX and is written in these rules and regulations (Code of conduct) as you agreed for during your sign-up on CusterDX. ClusterDX Rules and regulations (Code of conduct) is always readable on the ClusterDX on the Menu Community ->>FAQ<<-.

1.13 No political views - ideas or discrimination affairs be tolerated. We do not discuss religious beliefs. We keep our community ClusterDX clean. We like don't let anyone in. Our community is for our wonderful hobby where we all United ... Observe the standards and values we call here.

1.15 We do not accept self spotting. The Moderators are instructed to remove this. You can indicate via special activations if you have an activation or not. We also see many typos if you have had qso and you make a spots, please check before you send it, if you have typed the call correctly. Please do not use the clusterdx spotter as an advertisement for a stations location, freq or QSL route if you did not talk WKD the stations. Use the chat or activations news for this to inform radio friends. Call signs wit letter P (portable) M (Mobile) MA (Martitime) QRP (Low power transmit) is allowed to use as call sign. Other signs please contact HQ

1.16 Email and other private data You can hide your email on the ClusterDX and do not let others contact you or use your email address. If someone use your email address, we can never be held responsible in any way or another! For the use of your e-mail address or other private data you have to be Alert yourself. Please do not use private data like phone numbers house addresses or whatsoever on the ClusterDX. If you do so it is your own responsibility. If you sign up at the ClusterDX you have to read the code of conduct and with sign-up you agree with our rules and regulations (code of conduct). Inform yourself about the rules and regulations. ClusterDX takes no responsibility for the information on the ClusterDX, DX club groups websites, or web links, message Board, activations, contest, managers, spots contest prizes (by sponsoring) the use of your e-mail address or personal private date here on clustredx.nl (.com)

1.17 Auto log out system levels

Normal user - 15 min
Bronze user – 1 hour
Silver user – 2 hours
Gold user – 4 hours
Premium Platinum - No log-out via clusterdx

1.18 We can always change our rules and any members ship ideas without notifying you of this. The voluntary donations, but also donations Silver Gold or Premium Platinum members do not give you extra rights or benefits within the ClusterDX. In case of disagreement or other matters we do not refund any donation. Ones donated is donated! Rules and regulations can be changed sometimes and so we ask you to see if there are some new rules or regulations… manipulate or tampering or in other ways the login log-out system by any script or pre auto login via F5 or via other system is not allowd. No iframes and other script are allowd on your own website forum blog or any social media or any internet of stand allone system or servers. Spot grabbing or transfer data like spots email or any kind of data of users or clusterdx data are not allowed. You may be online as long as you want only with-out above or below rules and regulations (code of conduct) Questions can be done on the following e-mail address clusterdxadmin@gmail.com

1.19 We would like to inform that we have this code of conduct rules and regulation, that you have to use a valid call sign and If the (only HQ and Admin HQ) HQ of a 11 meter DX group / club give us the information that a member is no longer a member we suspend / delete the account, We ask you to change within the stipulated time of 12 hours, if not we have to block/ delete your account. We do not take any action when the the ifo comes from gossip or tekst or notifications by members of that particuler club or group. Or other operators. HQ and their admin have to infom us via support@clusterdx.nl mail. or bij phone or personal whatsapp.

1:20 Disclaimer
Every effort has been made to make this website as complete and accurate as possible, but no guarantee or fitness is implied. The information is on ''''as-is'''' basis. The publisher shall have neither liability nor responsibility to any person or entity with respect to any loss or damages arising from the information contained on this website.

1.21 If you are a regular user or a voluntary bronze silver gold, or premium Platinum donator and we find out that you also have a community that is similar to an 11 meter cluster, even though you are already making preliminary calculations. then we can ban you and delete your account. As owner we pay tax for the donations and income dependent contribution. If you have or start a cluster that is similar to that of clusterdx, we can start a legal procedure.
Also make advertising for your club and as stated in our ClusterDX rules you are not allowed to recruit or approach people the use of the data from our website is prohibited to use it outside but also for your own interests. A procedure can also be stratified here. It is all not heavy but we work hard on our website and we want to protect more than 12900 users, but also our ideas, scripts, layouts, design, etc., so keep in mind that we can plan actions on this and to you if you break the rule or something with data stealing or whatsoever we can start a legal action to you. See also other artikels in these rules and regulations (code of conduct) and see also 1.18 about grabbing manipulate or tempering
The system. Not every rule or regulations e is to write down and is common sence. Always follow the instruction of moderators staf admin owner. Admin - HQ Ower always can block, delete, ban, susspend, inventivgate or check your account or the movements and how you use the clusterdx.
It is prohibited without notifying us and with our permission to use information in any form for your own, or other community then ClusterDX, internal and external sites or other platforms. if you consciously, unconsciously advertise or promote something like 11 meter dx groups / clubs community, clusters radio sites. Even then we can ban you from ClusterDX and remove your account. for regular or level donors who do this, ‘as mentioned in our rules’, there is no refund of your donation or any benefits. And legal action can be done by the owner admin to you.
Dutch law reserved and EU. Name, ideas and data protection.

1.22 When registering with our site regular user, or as a voluntary donators Bronze Silver Gold of Premium Platinum you have agreed to our rules. you agreed to this when you registered. so regularly check our rules that we have carefully drawn up. so keep our rules in mind. we can file legal action against you if this proves necessary.

1.23 The e-mail private data with which you are registered on the clusterdx.nl may be used by us to e-mail you for security, technical matters, new updates or announcements (notes), we can also send you e-mail about misconduct on the cluster and send you warnings via Private message system or email directly or qsl address or your private (bineus) home address to announce you. Also ads about your hobby.
The ClusterDX Moderators, Coordinators, Staff, Amdins and Owner can therefore email you even if you do not wish to.
You can never rely on unsolicited mail pm (private message) use of private addresses phone numbers or regard it as spam. By signing up as a user on our website you have agreed to our rules. The rules can also be changed without notice. so we advise you to regularly check our rules and regulations. You can make your e-mail not visible to other users. So that they don't see your mail. You are responsible for your visibility and correctness of your email address, qsl address and your home or living location or witch radio gear, photos or whatever you may have posted.
We are always authorized to use your email's IP address(ses) private address for clusterdx related matters. In short, you can never hold us responsible for incorrect use thereof. We also refer ones again to our code of conduct rules and regulation and our articles in our rules and regulations. So that you are well aware of our rules regarding privacy, security and what is and is not allowed on our ClusterDX.
We are extremely careful with the use of your data. You are a regular (free ), Bronze, Silver, Gold Premium Platitinum user responsible for your privacy data, callsign, nickname, operator name and other information about yourself. This is your own responsibility and we as clustered and their helpers can never be held liable. Our website is well secured, but in the unlikely event that something may leak due to a hack or stealing information from external or internal users, we cannot be held accountable, please take this notice carefully and read the code of conduct rules and regulations regularly.
You yourself and other users (members) as a user here at ClusterDX take care of your own data. A big tip would be to not leave your private email (s) or address details and your name. So do not post personal private data or matters in the clusterdx.nl or in your profile chat scoutbox forum or photos or in any form whatsoever shared on this cluster.
Your ip or ip addresses mail (s) or a private or business semi business group / club can be used by us to check whether you comply with the rules on our ClusterDX. You may not use any private or ClusterDX data without our permission Admin Owner. The other way around is that we'reas clusterdx.nl (and more domains) and their helpers are allowed to use whatever it may be necessary.
Advertising or starting a 11 meter cluster in Your personal name name, nickname, or call sign or as 11 meter group / club name is not allowed by us. Layout use or other ideas in with way or another is not allowed for this, we can delete and ban - suspend your account also without notification or if we think that your account or you as user / member or as private person or 11 meter hobbyist dxer callsign or whatever poses a risk to our data, we can delete ban, suspend, delete that on our ClusterDX immediately. We can also have you prosecuted if we think it necessary. You can never hold us liable or prosecute us for the use of your data text or other matters related to what you have placed with us as a user in with form it may be. We cannot say it often enough read our code of conduct rules and regulations
We can also attend you via facebook or other channels if necessary regarding violating any rules or matters related to cluster-related matters such as ads for or from ClusterDX you may not use any information from our website and / or use it for your own interest, business, group / club or in any form whatsoever. You use our website clusterdx.nl and you therefore adhere to our code of conduct Rules and regulations. We are authorized to have you prosecuted. Within Dutch law, EU and international laws.
Always follow the guidelines or any correction of the HQ, Admin, Coordinators & Moderators. In case of misconduct or not following rules or on instructions, you can be banned, or you can be removed from the ClusterDX without any notice.


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